Month to month plans
- To ensure you have ongoing access to our database, the month to month plan is set to auto-renew by default and your credit card is billed automatically.
- Subscriptions to any service can be cancelled at any time by visiting ‘My Account’.
- If you cancel your subscription your credit card will not be billed again, but there is no pro-rata refund for time remaining between billing cycles.
- You will have access to your subscription for the remainder of the month until your next payment would have been due.
- You will continue to have access to your plan, unless you request your account is closed.
Muti-month discount plans
- If you have signed up to a discount plan, you will be billed up front for the full amount.
- We won’t charge your credit card again unless you choose to re-subscribe or take up a new plan.
- There is no need to cancel your plan if you don’t want it to continue beyond the plan expiry.
- You have access for any time remaining on your plan, unless you request your account is closed.
See our refund policy for more information on refunds.